FAQs - FREQUENTLY ASKED QUESTIONS

General questions
Trusted-doctor is to empower medical providers to help optimize office operations and focus on patient care. Our mission statement is to keep raising level of care for patient and reduce cost of running office for trusted-doctors
Yes, we are 100% free – no advertisements, no selling your data. Our team is comprised of medical / dental professionals who want to give back to community. We are being funded by 501c (3) non-profit organization
Yes, that is our way of verifying who you are, this way, we do not keep your passwords on our server and you can have full confidence
We encrypt all data to military grade security. Only you have access to your documents

Trusted doctor (trusted-doctor.com) is a California, USA based Artificial Intelligence company that is developing creative solutions to empower Dentists, Chiropractor, Optometrist and other doctors all around the world

They excel in area of cloud collaboration, web-appointments, patient education and most importantly in bringing trust and confidence for both doctors and patients. To be a trusted doctor, they need to have good references and work history. Every doctor’s credentials are manually verified before they are allowed to be part of trusted-doctor ecosystem.

Additionally, one of the big pain for doctors is “patient review websites”, Many companies are doing it however those companies tend to be biased towards people who are advertising on their platform. This has caused frustration for many great doctors who are good however since they don’t pay, they are penalized directly or indirectly by “patient review websites”.  Trusted-doctor.com “would not” and “shall not” take any money “in any form” to promote any doctor or show them as sponsored results on top

All the doctors would be ranked without bias based on reviews from patients and the value the trusted doctor provides to the community. Company is building advanced data science AI algorithms to make sure system remains totally honest and transparent

Every trusted-doctor gets their own personalized profile page, This helps doctors in getting high visibility on internet and on other websites like Google, Yahoo, Bing, Facebook etc.

Trusted-doctor.com helps patients in getting second opinion and their primary doctors can refer them to other trusted doctors. This way, patients can have the piece of mind. Think about it, a patient in India or China can get a second opinion on their medical condition from a doctor in USA or Europe

To ensure success for this noble mission, the company is supported by a 501c(3) non-profit. This ensures that both doctors and patients can get excellent services. Anyone willing to join or be listed on trusted-doctor website can send email to contact@trusted-doctor.com

FAQ by Doctors
There is lot of fake information on web. At trusted-doctor, we validate doctors “manually” one doctor at a time to ensure everyone is real and ready to serve community
TD’s can manage access level easily from their company profile page
    1. Admin + Trusted Doctor: If you are an “office manager” and “doctor”

    2. Admin: If you are an office manager and ‘not’ a doctor

    3. Trusted-Doctor: When the person is a doctor working in your office

    4. Office Staff: People who work in your office apart from managers and doctors

    5. General Purpose User: An account which is not for a specific person and can be used by anyone in office

Office google is a fantastic service to help you organize all your documents, phone numbers, address into one easy to find page. Think it like your personal google for your office

Office Google

Yes, we have a comprehensive library of video links, which you can show to your patients.

Suppose a patient comes for root canal treatment, you can show them video on “Why” they need root canal, “how” is the treatment done and once they are done, you even show “aftercare” video on what to expect after the treatment

In addition, it is very easy to find videos; you can do a simple search in patient education as shown below

Patient Education

When the staff is reviewing patient videos or inventory and they want to send message to office admins, there is an option to send messages securely – think of it’s like in office WhatsApp
Go to company profile page and as an admin, you have full access to invite other staff members/dentists. If people are moving away from your office, you can remove them from your company profile page
Go to “My Profile” page, complete all the information. You can see a public profile option, you can choose your public profile id, and then simply click on icons for Facebook / Twitter / LinkedIn This can help you increase awareness to your followers that you are a trusted-doctor. People can click on those postings to take appointment from you.


We would do all SEO and marketing for you to ensure that trusted-doctor is on top in sites like Google / Bing / Yahoo etc


Public Profile

Scores are calculated on a daily basis & there are lot of ways you can improve score:

  1. Send us your license copy. If you license is in good standing, you get a head start
  2. Give appointments to your patients at the earliest.
  3. Honor your appointment times and avoid last minute cancellations
  4. Give an excellent service to your patients. Their reviews would help your score.
  5. There are many tools in trusted-doctor website. The more you use them to help you and your patients, the more your score goes up

It's that easy. We want world to recognize good doctors.

Glad that you asked, we are working on state of art Artificial intelligence algorithms, which can help you keep a tab of where are things in your office. Here is a quick screenshot



Inventory Management

  1. Office manager / Practice owner doctor sends an email to contact@trusted-doctor.com with doctors credentials proving doctor has valid license
  2. Trusted-doctor.com manually validates doctor's credentials within 3 days
  3. Doctor would get an invitation code to signup on trusted-doctor.com
  4. Doctor can then add staff members / other doctors working in their office
FAQ by Patients
Look for icons below in trusted-doctor profile and click on them

like dislike

All trusted-doctors have web-appointment service. You can click on their profile and propose time when you want the appointment. If trusted-doctors can see you at those times, then they can confirm the appointment and both of you would get confirmation email. If trusted-doctor are not available at those times, they can propose time to you and you can see if those time work for you
These doctors are best of the best. Every doctor is measured on how satisfied are real patients, how many patients they see, if their licenses are validated or not and so on. Everyday our Artificial Intelligence algorithms generate score for doctors, and the doctor with the highest score in that zip code is “Highly Rated Doctor”
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